Capita’s Microsoft Office 365 Apps Disrupted in Cyberattack
Capita, an IT services and consultancy firm, has acknowledged that it experienced a cyberattack last Friday. The incident disrupted access to internal Microsoft Office 365 apps, causing many clients across the UK, including government organizations, to experience disruption. However, in a statement sent to shareholders this morning, Capita confirmed that the hack did not compromise any data.
The Company has public sector contracts worth £6.5 billion in outsourced IT services and other areas and employs 50,000 people, experienced a cyberattack that disrupted services for several consumers. They claim that most of its services were still available. Capita operates in the South Africa, India, UK and Europe and is among the biggest providers to the UK government.
Capita experienced technical issues on Friday, causing personnel to lose access to their systems. Later in the day, Capita acknowledged the issue as a „technical problem“ and assured clients that they were cooperating with technical partners to fix the issue. The company provides services to various clients, including the British military, NHS, local councils, and the BBC.
Capita’s involvement in critical areas like Royal Navy training facilities and security at Ministry of Defense bases resulted in other governmental agencies being informed of the incident, according to a source familiar with the situation.
As a result of the cyberattack, people working at affected sites were forced to resort to using radios, pens, and paper. Local councils, including Barnet, Barking and Dagenham, Lambeth, and South Oxfordshire, which rely on Capita services, have all reported issues. The Cabinet Office stated that it is in frequent contact with Capita as they investigate the matter.
Capita’s network issue, limited to certain areas, has been contained, according to the company’s statement. Although some customers’ services were disrupted, Capita has restored access to Microsoft Office 365 and is making progress in fixing other client services in a secure manner. Capita confirmed that no customer, supplier, or colleague data had been compromised. However, the incident has caused a 3% decrease in the company’s share price since last Friday.